Shipping policy
Carol Randall Designs Shipping Policy
1. Processing Times
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
1. Processing Times
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: $11 (Estimated 7-10 business days)
- Express Shipping: $15 (Estimated 5-7 business days)
- International Shipping: $45 Flat rate (Estimated 15-20 business days)
3. Shipping Restrictions
Carol Randall Designs ships to addresses within Australia. We ship to P.O. Boxes.
Carol Randall Designs ships to addresses within Australia. We ship to P.O. Boxes.
4. International Shipping
We currently offer international shipping. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Carol Randall Designs is not responsible for these charges."].
We currently offer international shipping. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Carol Randall Designs is not responsible for these charges."].
5. Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Please allow 24 hours for the tracking to become active.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Please allow 24 hours for the tracking to become active.
6. Lost, Damaged, or Missing Items
Carol Randall Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Carol Randall Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Returns Policy
Our [Link to Returns Policy] provides detailed information about options and procedures for returning your order.
Our [Link to Returns Policy] provides detailed information about options and procedures for returning your order.